Processing times
Orders are processed within 1–3 business days. Processing begins when payment has been accepted and we have the information needed to fulfil the order. During busy periods processing may take slightly longer; we will advise if we expect a delay.
Delivery windows and locations
Standard delivery to Canadian addresses usually arrives within 3–7 business days after processing. Delivery to the United States generally takes 5–10 business days after processing. These timeframes are estimates and can vary depending on carrier performance and customs processes for cross‑border shipments.
Shipping costs and duties
Shipping charges depend on the delivery address, package size and chosen service level. Any duties, taxes or customs fees required on cross‑border shipments are the responsibility of the recipient unless otherwise stated at purchase. Shipping costs will be shown during checkout. If you have questions about rates or delivery options, contact us at [email protected] or .
Using this information
Read this page together with the description of the item you are considering. Its wording helps explain store information without changing a condition stated elsewhere. If something remains unclear before an order, ask yotoplaycanada Store for clarification.
This store’s delivery settings
Orders are normally prepared within 1-3 business days. Estimated Canadian transit after dispatch is 3-7 business days. These yotoplaycanada Store settings control an order even when brand documentation shows a different estimate. Address questions may be sent to [email protected]; store address: 1030 Old Mill Rd, 807, Kingston, ON, K7M 0H1, Canada.